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Privacy Policy

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1.Introduction

Glenrothes Dental (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, contact us, or use our services.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2.Information We Collect

We may collect and process the following types of personal information:

  • Name
  • Contact details (phone number, email address)
  • Appointment enquiries and correspondence
  • Medical and dental information (only where necessary and with appropriate safeguards)
  • Website usage data (such as IP address, browser type, and pages visited)

3.How We Use Your Information

We use your information to:

  • Respond to enquiries and appointment requests
  • Provide dental care and related services
  • Manage patient records securely
  • Improve our website and services
  • Comply with legal and regulatory obligations

We will only use your personal data where we have a lawful basis to do so.

4.Lawful Basis for Processing

We process your data under one or more of the following lawful bases:

  • Your consent
  • Performance of a contract (providing dental services)
  • Legal obligation
  • Legitimate interests (such as improving our services)

Special category data (such as medical information) is handled with enhanced security and confidentiality.

5. Data Sharing

We do not sell or rent your personal data to third parties.

We may share your data only where necessary with:

  • Healthcare professionals involved in your treatment
  • Regulatory bodies (e.g. NHS, GDC)
  • Service providers who support our IT or administrative systems

All third parties are required to keep your data secure and confidential.

6. Data Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.

Access to patient data is restricted to authorised staff only.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy and to meet legal and regulatory requirements.

Dental records are retained in line with NHS and professional guidance.

8. Your Rights

Under data protection law, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (where applicable)
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise your rights, please contact us using the details below.

9. Cookies

Our website may use cookies to enhance user experience and analyse website performance. You can control or disable cookies through your browser settings.

10. Social Media

We maintain a presence on social media platforms:

Any interaction on these platforms is subject to the privacy policies of the respective providers.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Glenrothes Dental
2 Huntsmans Ct
Glenrothes KY7 6SX
📞 +44 7775 540590

12. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Last updated: February 2026